BNTouch is a mortgage-specific CRM platform that combines lead management, automated marketing, borrower communication, and pipeline tracking in one system built for loan officers and mortgage teams.

How much does BNTouch cost?

BNTouch starts at $165/month for individual loan officers. Team and enterprise plans are available with volume pricing. All plans include core CRM features, marketing automation, and support.

Does BNTouch integrate with Encompass?

Yes. BNTouch integrates directly with Encompass, allowing automatic loan status syncing, milestone-based borrower updates, and two-way data flow between your LOS and CRM.

Is BNTouch TCPA compliant for texting?

Yes. BNTouch includes built-in TCPA compliance for text messaging, including opt-in tracking, consent management, and automatic suppression of opted-out contacts.

What makes BNTouch different from other mortgage CRMs?

BNTouch is built exclusively for mortgage professionals. Unlike generic CRMs, it includes mortgage-specific workflows, LOS integrations, compliant texting, co-branded marketing tools, and a dedicated White Glove setup service.

Does BNTouch offer a free trial?

BNTouch offers a live demo so you can see the platform with your specific use case before committing. Contact the team to schedule a personalized walkthrough.

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May 22, 2026

The Pre-Built Mortgage Campaign Library: How BNTouch Ships Done-For-You Marketing

Inside the BNTouch pre-built content library. Campaign imports, marketing materials, weekly market updates, video resources,...

May 22, 2026

Website Builder: The Mortgage Website Module Inside Your CRM

Inside the BNTouch Website Builder. Setup steps, native form and CTA integration, per-LO URL mechanic,...

May 22, 2026

Surveys: How Loan Officers Capture Borrower Feedback Through BNTouch

How the BNTouch Surveys module works. Question types, in-email shipping, per-record response detail, aggregate reporting,...

May 21, 2026

The Mortgage Campaign Step: Email, SMS, Postcard, and Video in One Trigger

The seven campaign step types inside BNTouch (email, SMS, postcard, voicemail, task, update field, push...

May 21, 2026

BNTouch Connect: Live Chat for Mortgage Websites

How to set up BNTouch Connect, the live chat widget. Trigger timing, round-robin agent routing,...

May 21, 2026

Multi-Language: How BNTouch Auto-Sends Spanish Campaigns to Spanish-Speaking Borrowers

How the BNTouch multi-language tool works. Per-record language detection, per-campaign toggle, pre-built Spanish templates, and...

May 21, 2026

Recruitment Module: How Brokerages Hire MLOs Through Their CRM

How the BNTouch Recruitment module turns hiring into systematic automation. Form embed, candidate nurture, auto-tasks,...

May 20, 2026

BNTouch Voice: How Local-Area-Code Dialing Lifts Mortgage Answer Rates

Inside BNTouch Voice, the dialer and SMS module. Local-area-code dialing, pre-recorded voicemail drops as campaign...

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