privacy-policy

PRIVACY STATEMENT

Last Updated: April 22, 2015

We are concerned about your privacy.

BNTouch is committed to protecting your personal and confidential information. In the course of providing you with various services, we need to collect and maintain certain nonpublic personal information about you. This Privacy Statement governs our collection of information from you, as well as what we are permitted to do with that information, and it may be changed by us from time to time. This policy does not apply to information you provide to us via other means, such as by mail or by telephone, nor does it govern information we receive about you from other sources. Please read this Privacy Statement carefully so you understand our privacy practices.

BY VISITING AND USING THE SITE OR ANY MOBILE APP YOU AGREE THAT YOUR VISIT, AND ANY DISPUTE OVER OUR ONLINE PRIVACY PRACTICES, IS GOVERNED BY THIS PRIVACY POLICY. THIS AGREEMENT IS EFFECTIVE AS OF THE DATE LAST UPDATED OR THE DATE, IF LATER, THAT YOU FIRST VISIT THE SITE (the “Effective Date”).

What types of nonpublic personal information about me does BNTouch collect?

The information we collect falls into two categories:

– Information you provide to us, such as name, phone number, email address, and physical address.
– Information gathered as you navigate through our site, or transmitted to us by your mobile phone or other device, which may include information about your transactions with us and our affiliated businesses, or with others via redirect to or from our site.

What does BNTouch do with my information?

BNTouch may use the information you provide us to operate, maintain, and provide you with services, including mortgage and/or real estate information. We may also provide you with information we believe is relevant to you about services we provide, or that our partners provide. Depending on which of our services you use, and your relationship with BNTouch, we may provide your information to others in order to provide you with the services you request. If you provide it to us, we may use your phone number or email address for non-marketing or administrative purposes without further authorization (for instance, to notify you of major changes to the services, or for customer service purposes).

Why does BNTouch disclose my nonpublic personal information?

If you are a commercial partner, the information we collect from you will be used for the purposes of recurring billing (credit card information), updating you about new BNTouch features and updates, and contacting you in the event that you need support or about system updates. If you are a non-commercial user, BNTouch may disclose personal information about you, primarily to offer you a broader range of services from mortgage and real estate professionals who partner with us. At BNTouch, we value your privacy and do not sell, share, or give your personal information to any other vendors or partners for the purpose of sales or solicitation. We may, however, periodically send you notifications regarding offers from related businesses or service providers. These emails will come directly from BNTouch and your contact information will not be shared with these businesses unless you choose to contact them.

What specific limits are there on the collection and use of information by BNTouch?

BNTouch does not collect names, emails, addresses or other contact information from other applications or services, such as a mobile phone address book or contact list. We do not collect location data. BNTouch also will not share your personal information to be used for the purpose of sending you unsolicited commercial offers.

How does BNTouch protect the confidentiality and security of my nonpublic personal information?

We maintain physical, electronic, and procedural safeguards to guard your nonpublic personal information. We protect your account information by placing it on the secure portion of our website. Our servers have been enabled with security measures such as Secure Sockets Layer (SSL) technology in an attempt to prevent unauthorized parties from viewing your nonpublic personal information that you give or access during a secure session. We take reasonable steps, including requiring password security or using SMS authentication, to verify your identity before granting you access to the services. You can take steps to maximize your security online and protect your confidential information. We require that you enter a unique User Name and Password each time you access secured portions of your account. Never share your Password with anyone, change it periodically, and use a strong password which is not common. You can change your User Name and Passwords at any time through the Set Passwords & Features link under the User Profile tab. When using a BNTouch website, you should always exit by using the “LOG OFF” button located at the top of every web page, or close your browser completely. Using unsecured wifi or other unprotected networks to submit messages or access secure portions of the services is never recommended. No method of security can be absolute. Please be aware of information regarding security vulnerabilities of your devices and browsers or other software used when accessing the BNTouch services.

Use of non-private information we collect.

You may choose to provide us with information you do not consider private in order to take advantage of BNTouch Service. These could include activities such as signing up for email newsletters, completing surveys, or posting comments on message boards or any public posting areas. The information supplied helps us to provide the product or service requested, offer you more personalized features, and tailor the services to your interests. Supplying such information is entirely voluntary. However, if you choose not to supply information requested, we may be unable to provide you with services offered to users of the Site.

What should I know about “cookies”?

“Cookies” are elements of data that a website can send to your browser and store on your computer. Cookies do not contain personal information about you (unless you knowingly provide it). Cookies can note that your browser was used to visit certain sites, pages, or advertisements on a certain date. BNTouch uses cookies to enhance the navigation and functionality of our website; to verify your identity securely, and to personalize aspects of your experience on our website. We also use cookies to let us know how visitors are using our website, so that we can improve our website and your experience on it.

BNTouch permits certain third party ad servers to set cookies through our website to track performance of advertisements and to collect aggregate data on web page viewing. You do have control over cookies. Most browsers can be set to notify you when a cookie is being placed on your computer. You can also set most browsers to refuse to accept cookies, although this may affect your Internet experience. You can also erase cookies that are already on your computer. For more information on working with cookies, you should consult the User Manual, FAQ, or Help function of your specific browser and operating system software.

Consent to share information.

You consent to our sharing of information for the purposes described below:

1) Service Providers and Contractors:

We reserve the right to disclose to service providers and contractors all of the information that we collect online about you and other visitors to conduct business on our behalf. These activities could include processing payments, maintaining this Site, and providing business services to us or to you.

2) By Law or to Protect Rights:

We may disclose information when we believe that disclosure is necessary to comply with the law, to enforce our intellectual property rights, or to protect the rights, property or safety of us and our employees, and if necessary to defend against third-party claims. We may also disclose information when requested to comply with a court order, investigation, or governmental request.

3) Business Transfers:

If we go through a business transfer, such as consolidation, merger, restructuring, acquisition, or sale of part or all of our assets, you acknowledge and consent to the transfer of your information. You further acknowledge and consent to the continued use of your information by the recipient so long as they comply with this Privacy Policy.

4) With Your Consent:

We may share information when you provide us with your consent to do so. This may occur when you consent affirmatively or it may occur through your use of the Site as provided in this Policy. For instance, when you request information or services from our affiliates, partners, service providers, or other third parties through us, or when you post information to our Site, you provide your consent for us to share that information with others.

5) We Won’t Sell your Information:

We will not share your personal information with any third party who is not affiliated with us except as described in this privacy policy. We don’t like spam any more than you do and we will not share your personal information to be used for the purpose of sending you unsolicited commercial offers.

Please bear in mind that whenever you voluntarily make your personal information available for viewing by third parties online – for example through comments and participation in forums or through email – that information can be seen, collected and used by others besides us. We cannot be responsible for any unauthorized third-party use of such information.

How do I opt-out?

If you prefer that we do not disclose nonpublic personal information about you to our partner companies described in the paragraphs above, you may opt-out of those disclosures by emailing us at support@bntouchmortgage.com

Storage of Information

All information gathered on in accordance with this Privacy Statement is stored within a database accessible only by us. We will use industry standard measures, including encryption where appropriate. However, as effective as the reasonable security measures we implement may be, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information supplied will not be intercepted while being transmitted over the internet.

CHANGES TO THIS POLICY.

The Internet and relevant state and federal law are always evolving. If we need to change this Privacy Statement at some point in the future, we’ll post the modified Privacy Statement on our site, or link it to an update to our apps, and update the Effective Date of the policy to reflect the date of the changes. If you are concerned with how your information is used you should check this webpage periodically. By continuing to use the services after we post any such changes, you accept the Privacy Statement as modified.

Special note to international users

The BNTouch services are hosted in the United States and are intended for, and directed to, users in the United States and Canada. If you are a user accessing the services from any other region or country and if your laws or regulations governing personal data collection, use, and disclosure differ from that of the United States (specifically Oregon), please be advised that this Privacy Statement is governed by Oregon law and by continuing to use the services you are transferring your personal information to the United States and consent to its laws.

Copyright Infringement Notice

Procedure for Making Claims of Copyright Infringement

If you believe that your work is being displayed on our site in a manner that constitutes copyright infringement, please notify our designated agent and we will promptly remove or disable access to the work in accordance with the Digital millennium Copyright Act.

An effective notification will contain the following:

1. Identification of the copyrighted work claimed to have been infringed and the location of the work online.

2. A statement by you that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, the copyright owner’s agent, or the law.

3. A statement by you that the information in the notification is accurate, and that, under penalty of perjury, you either are the copyright owner or are authorized to act on behalf of the owner of the exclusive right that is allegedly infringed.

4. Proper notice should be mailed to the address below or faxed. All notifications must be signed by the copyright owner or authorized agent.

5. Include your mailing address, phone number, email address, and full name.

Proper notice containing the above items should be faxed or mailed to:

BNTouch
Attn: Copyright Notice
4130 SW 117th Ave
Ste 404
Beaverton, OR 97005
Fax: 888-971-1117

Contact Information: For answers to other questions regarding the BNTouch

Privacy Statement, please email support@bntouch.com.

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