BNTouch is a mortgage-specific CRM platform that combines lead management, automated marketing, borrower communication, and pipeline tracking in one system built for loan officers and mortgage teams.

How much does BNTouch cost?

BNTouch starts at $165/month for individual loan officers. Team and enterprise plans are available with volume pricing. All plans include core CRM features, marketing automation, and support.

Does BNTouch integrate with Encompass?

Yes. BNTouch integrates directly with Encompass, allowing automatic loan status syncing, milestone-based borrower updates, and two-way data flow between your LOS and CRM.

Is BNTouch TCPA compliant for texting?

Yes. BNTouch includes built-in TCPA compliance for text messaging, including opt-in tracking, consent management, and automatic suppression of opted-out contacts.

What makes BNTouch different from other mortgage CRMs?

BNTouch is built exclusively for mortgage professionals. Unlike generic CRMs, it includes mortgage-specific workflows, LOS integrations, compliant texting, co-branded marketing tools, and a dedicated White Glove setup service.

Does BNTouch offer a free trial?

BNTouch offers a live demo so you can see the platform with your specific use case before committing. Contact the team to schedule a personalized walkthrough.

CRM, LOS, POS, and Marketing Platform: A Mortgage Data Ownership Map

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Texting Cadence for Loan Officers: When and How Often

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AI Follow-Up Approval Workflow for Loan Officers

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Mortgage Lead Distribution Rules for Loan Officers: Ownership, Fallbacks, and QA

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Text-free editorial illustration of loan officer mapping clear ownership paths between CRM, LOS, POS, and marketing systems.

September 22, 2026

CRM, LOS, POS, and Marketing Platform: A Mortgage Data Ownership Map

Short answer: A mortgage data-ownership map identifies the authoritative system or process for each important...

Loan officer reviewing a respectful client communication cadence before sending a message.

September 17, 2026

Texting Cadence for Loan Officers: When and How Often

How loan officers should text borrowers: capturing consent, honoring opt-outs, the cadence that works at...

September 15, 2026

AI Follow-Up Approval Workflow for Loan Officers

Short answer: An AI follow-up approval workflow should make the purpose, permitted context, human reviewer,...

September 10, 2026

Mortgage Lead Distribution Rules for Loan Officers: Ownership, Fallbacks, and QA

Short answer: Mortgage lead distribution rules should identify the source context, the accountable first reviewer,...

September 8, 2026

Mortgage First-Response SOP for Loan Officers: A Reviewable Intake Process

Short answer: A mortgage first-response SOP should state when a record is considered received, who...

September 7, 2026

Google Business Profile for Loan Officers: Eligibility and Content

Check loan-officer Business Profile eligibility, maintain accurate local information, and connect profile visits to a...

Text-free editorial illustration of loan officer turning one clear mortgage question into a video, transcript, and searchable knowledge source.

September 7, 2026

Video SEO for Loan Officers: Publish a Useful Answer, Not Just a Clip

Turn a loan-officer video into a useful search resource with a reviewed transcript, accurate title,...

Text-free editorial illustration of mortgage teammates resolving a visible pipeline exception with a clear owner.

September 7, 2026

Mortgage Pipeline Exception Review: Agenda and Worked Examples

Run a focused mortgage pipeline review with exception examples, a short meeting agenda, a decision...

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