BNTouch is a mortgage-specific CRM platform that combines lead management, automated marketing, borrower communication, and pipeline tracking in one system built for loan officers and mortgage teams.

How much does BNTouch cost?

BNTouch starts at $165/month for individual loan officers. Team and enterprise plans are available with volume pricing. All plans include core CRM features, marketing automation, and support.

Does BNTouch integrate with Encompass?

Yes. BNTouch integrates directly with Encompass, allowing automatic loan status syncing, milestone-based borrower updates, and two-way data flow between your LOS and CRM.

Is BNTouch TCPA compliant for texting?

Yes. BNTouch includes built-in TCPA compliance for text messaging, including opt-in tracking, consent management, and automatic suppression of opted-out contacts.

What makes BNTouch different from other mortgage CRMs?

BNTouch is built exclusively for mortgage professionals. Unlike generic CRMs, it includes mortgage-specific workflows, LOS integrations, compliant texting, co-branded marketing tools, and a dedicated White Glove setup service.

Does BNTouch offer a free trial?

BNTouch offers a live demo so you can see the platform with your specific use case before committing. Contact the team to schedule a personalized walkthrough.

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May 26, 2026

BNTouch Dashboard Alerts: Five Triggers Most Loan Officers Miss

The dashboard alerts area inside BNTouch is the highest-leverage screen most loan officers walk past...

May 26, 2026

Stale Pre-Approval Recapture Campaign in BNTouch (Monica’s Demo)

Monica from the BNTouch white glove service team walks through the most useful campaign pattern...

May 26, 2026

Integrating the BNTouch Loan Portal: Invitations, 1003 Setup, Pre-Quals

This walkthrough is the team-level companion to the borrower portal feature page. It covers the...

May 25, 2026

BNTouch Borrower Portal: A Personalized Mortgage Hub for Every Client

The BNTouch borrower portal is a personalized mini-website you generate for each client. They log...

May 25, 2026

BNTouch 1003 Form Settings: Configure URLA, Field Comments, Auto-Advance

The 1003 form configuration inside BNTouch is more powerful than most teams use it for....

May 25, 2026

BNTouch Partner Documents: Share, E-Sign, and File Restoration

The partner documents tab mirrors the borrower documents tab but is built for the loan-officer-to-realtor...

May 25, 2026

BNTouch Borrower Documents: Share, Request, E-Sign, and Status Management

The borrower documents tab inside BNTouch is one of the most-used screens in the entire...

May 24, 2026

BNTouch Surveys: Collect Borrower Feedback With Five Question Types

The BNTouch Surveys module turns the CRM into a structured feedback collection system. Aiden walks...

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