Security Statement

BNTouch CRM utilizes some of the most advanced technology for Internet security available today. When you access our site using the latest Chrome, Firefox, Edge or Safari browsers, Secure Socket Layer (SSL) technology protects your information using both server authentication and data encryption, ensuring that your data is safe, secure, and available only to registered Users in your organization.

BNTouch CRM provides each User in your organization with a unique username and password that must be entered each time a User logs on. BNTouchMortgage.net issues a session “cookie” only to record encrypted authentication information for the duration of a specific session. The session “cookie” does not include either the username or password of the user. BNTouchMortgage.net does not use “cookies” to store other confidential user and session information, but instead implements more advanced security methods based on dynamic data and encoded session IDs.

Physical Security

The data center where we store our servers is as secure as an Army base. Access to data center facilities is restricted by Biometric hand scanners as well as digital ID – cards. In addition, a closed circuit video surveillance system is constantly monitoring the surroundings for intruders. The list of security measures include:

  • 24-hour internal and external video surveillance, 90 day minimum retention policy
  • 24x7x365 facility and network monitoring
  • 24x7x365 security staff, strictly enforced security procedures
  • Multiple mantraps with reinforced walls
  • One of the first facilities to implement true three factor security
  • Visitors are escorted by authorized personnel at all tim

Network Security

We use the latest firewall software and Cisco Hardware to guarantee your data is secure.

Data Center Certification

Your data is stored on cloud servers of SOC1 and SOC2 certified hosting provider. Additional data center certifications include:

  • ISO 27001 Certified
  • HIPAA Compliant
  • PCI Level 1 Service Provider Certified
  • SSAE16 Certified
  • Tier III Standards Compliant

Application Security

Our applications are real-time 24x7x365 protected from DDoS and intrusion attacks by world class application and physical firewalls as well as Intrusion Detection System.

Backup Power

Power failures will not affect your cloud! Cloud utilize a UPS system as well as an onsite generator; such a combination will ensure uninterrupted operation.

Connection Security

We use standard SSL 256-bit encryption for every connection with account area.

Privacy

Each account is protected with a unique username and password. Nobody, including the system administrator will be able to access your account without your express permission. Please keep your password confidential!

In addition, you can always reset the password by going into account preferences.

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