Question 1

What is BNTouch CRM?

Accepted Answer

BNTouch is a mortgage-specific CRM platform that combines lead management, automated marketing, borrower communication, and pipeline tracking in one system built for loan officers and mortgage teams.

Question 2

How much does BNTouch cost?

Accepted Answer

BNTouch starts at $165/month for individual loan officers. Team and enterprise plans are available with volume pricing. All plans include core CRM features, marketing automation, and support.

Question 3

Does BNTouch integrate with Encompass?

Accepted Answer

Yes. BNTouch integrates directly with Encompass, allowing automatic loan status syncing, milestone-based borrower updates, and two-way data flow between your LOS and CRM.

Question 4

Is BNTouch TCPA compliant for texting?

Accepted Answer

Yes. BNTouch includes built-in TCPA compliance for text messaging, including opt-in tracking, consent management, and automatic suppression of opted-out contacts.

Question 5

What makes BNTouch different from other mortgage CRMs?

Accepted Answer

BNTouch is built exclusively for mortgage professionals. Unlike generic CRMs, it includes mortgage-specific workflows, LOS integrations, compliant texting, co-branded marketing tools, and a dedicated White Glove setup service.

Question 6

Does BNTouch offer a free trial?

Accepted Answer

BNTouch offers a live demo so you can see the platform with your specific use case before committing. Contact the team to schedule a personalized walkthrough.

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