BNTouch is a mortgage-specific CRM platform that combines lead management, automated marketing, borrower communication, and pipeline tracking in one system built for loan officers and mortgage teams.

How much does BNTouch cost?

BNTouch starts at $165/month for individual loan officers. Team and enterprise plans are available with volume pricing. All plans include core CRM features, marketing automation, and support.

Does BNTouch integrate with Encompass?

Yes. BNTouch integrates directly with Encompass, allowing automatic loan status syncing, milestone-based borrower updates, and two-way data flow between your LOS and CRM.

Is BNTouch TCPA compliant for texting?

Yes. BNTouch includes built-in TCPA compliance for text messaging, including opt-in tracking, consent management, and automatic suppression of opted-out contacts.

What makes BNTouch different from other mortgage CRMs?

BNTouch is built exclusively for mortgage professionals. Unlike generic CRMs, it includes mortgage-specific workflows, LOS integrations, compliant texting, co-branded marketing tools, and a dedicated White Glove setup service.

Does BNTouch offer a free trial?

BNTouch offers a live demo so you can see the platform with your specific use case before committing. Contact the team to schedule a personalized walkthrough.

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Loan Officer Work Hours: A Capacity Review for Active Loans, Leads, and Partners

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Mortgage Pull-Through Rate: How Loan Officers Should Define and Review It

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Mortgage CRM Groups vs. Pipeline: What Loan Officers Should Separate

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Loan officer reviewing an approved mortgage marketing message before sending it.

August 13, 2026

Mortgage Marketing Templates: Emails, Texts, Scripts

Six mortgage marketing templates you can copy today: new-lead email, pre-approval text, rate-drop outreach, realtor...

August 12, 2026

BNTouch Mortgage CRM Workflow Evidence: What to Verify in a Demo

Source-backed BNTouch workflow videos, a redacted product screenshot, test tables, setup prerequisites, exception paths, and...

Loan officer reviewing a mortgage lead pipeline with conversion checkpoints.

August 11, 2026

Mortgage Lead Conversion Rates: How to Measure Yours Correctly

There is no single mortgage lead conversion rate worth copying. Here is how to define...

August 5, 2026

Mortgage CRM Workflow Test Cases for Loan Officers: A Pre-Launch Template

Short answer: Mortgage CRM workflow test cases are short, repeatable scenarios that show whether a...

August 5, 2026

Mortgage CRM Automation vs. AI for Loan Officers: Definitions and Verification Questions

Short answer: CRM automation follows a predefined rule, such as creating a task when a...

August 4, 2026

Mortgage CRM Dashboard Setup for Loan Officers: Metrics, Queues, and Review Cadence

Written by Yuri Polukeev, CEO, BNTouchUpdated August 13, 2026 Short answer: A loan officer CRM...

August 4, 2026

Mortgage CRM Daily Pipeline QA Checklist for Loan Officers

Short answer: Daily mortgage CRM pipeline QA is a short review of whether active records...

August 3, 2026

A Mortgage Relationship Communication Review Framework

A practical audience, purpose, owner, review-date, and stop-condition framework for mortgage relationship communication.

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