Mortgage Document Automation: Minimize Errors and Boost Productivity

by Tomi Pironti

For most mortgage lending agencies, errors and productivity are polar opposites. The time it takes to pinpoint and correct errors can cut into your workflow, which is bad for you and your clients. 

Mortgage document automation can help you address both issues. Here’s how automation software can minimize errors and boost productivity for your lending practice.


Why Do Errors Happen?

Errors can come from anywhere. Quite often, errors can be the result of human error. But because the lending process is complex, a small error in one part of the process can have major consequences down the line.

Pinpointing these errors takes time. It can also cost you money since you’ll be distracted from the kinds of revenue-generating activities that you depend on.

How Mortgage Document Automation Can Minimize Errors

Automation all but eliminates the human element. For instance, many platforms allow you to auto-complete certain portions of the lending documents. With no manual data entry, you’ll have fewer opportunities for errors to creep in.

Likewise, your software will rely on algorithms to perform routine calculations. This means that the data you work with will be accurate and reliable.

Why Reliability Matters

Lenders work in a data-intensive industry. Reliability matters because your reputation matters. You owe it to your clients to process loan requests quickly and accurately.

Errors slow the process down. Minimizing these errors can allow you to complete applications with no setbacks. Your clients will appreciate the rapid turnaround time. Rapid processing can likewise give you an edge over your competitors. 

How Mortgage Document Automation Can Boost Productivity

Think about how much time you spend dealing with paperwork. This kind of “administrivia” can take a bite out of your workday. The advantage of mortgage software is simple. By automating routine tasks, you’ll have more time to devote to other aspects of your business.

The right software allows you to scan documents, verify data, and coordinate with clients and underwriters. You can also send automated updates to clients, giving them a front-row seat to the entire process.

At the very least, you’ll have greater bandwidth to take on new clients. An easy way to scale your practice is to introduce automation. You’ll be able to invest your extra time into expanding your client base.

Spend More Time with Clients

Borrowers expect a high degree of customer service. This is especially true for first-time home buyers, who come with questions and worries about the loan approval process.

Get out from under the mountain of paperwork. Spend more time building relationships with your clients. Automating your core processes ensures that you give each client personalized attention. That can go a long way toward solidifying your public reputation.

Enhance Your Business Today

The BNTouch platform is the perfect way for loan officers to reduce errors and boost productivity. You’ll have an easier time connecting with clients as well as staying organized.

Contact BNTouch today for a demo, and discover how you can enhance your lending business.


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Tomi Pironti
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