Summary
This article showcases the advantages of using digital loan portals. Learn how they improve efficiency, enhance client experiences, and reduce processing times. Digital portals streamline document collection and communication, making them indispensable for modern lending. By the end, you’ll understand the benefits of integrating these platforms into your workflow.
We know you’re tired of receiving “checking in” or “where are we at?” emails from your borrowers & partners? That’s why we created Mortgage Circles. It’s a white-labeled tool that you can offer to your borrowers & partners that’ll empower them to interact with you, loans and shared clients online. How does it work?
You’re a loan officer, when you a new potential borrower is added into your BNTouch CRM they will have a digital loan portal automatically created for this. Your CRM will be able to automatically send them an email that’ll supply the login and password to their portal which they’ll be able to access through mortgagecircles.com or by downloading the Mortgage Cirlces Mobile App. From there they’ll have full access to their 1003 application, their loan status, the ability to e-sign & upload docs and much more. It gives them easy and automated access to be able to work with you and their loan on their own time and from anywhere. Portals created for your Realtor partner and loan participants would work the similarly yet partner portals would have a different set of features once logged in.
There are three pieces to the Mortgage Circles and loan portals ecosystem. Let’s go through them one at a time below.
Realtor & Partner Portals:
These are the custom portals or digital work spaces created automatically created by your CRM that you can offer to your Realtor partners or any other loan participants outside of your borrowers. These portals will give your partners a unique set of tools and can be offered for free as a benefit of partnering with you over another loan officer or mortgage broker. Partner portals allow your partners to…
- Track their own stats
- Communicate with shared clients
- View loan status of shared clients
- Use a built in pre-approval calculator
- Submit referrals right into your CRM
- Create open house lead forms
- Create digital house listings mini-sites
- Update their contact info in your records
- Easily access your contact info
- Get automated email reports
- Do anything listed above on a mobile device
You can learn much more about your new Realtor/Partner portals by clicking here.
Borrower & Lead Portals:
These are custom portals or digital work spaces created automatically by your CRM that you can offer to your borrowers & potential borrowers. These portals will give your borrowers & potential borrowers a unique set of tools that can be offered for free as a benefit of getting their home loan through you. Borrower portals allow your borrowers to…
- Track their loan status
- Upload & e-sign documents
- Fill out & track digital 1003 forms
- Message you using a live chat tool
- Use a built in pre-approval calculator
- Access Maia our FAQ chat bot
- See property & neighborhood pricing data
- Find contact info of ALL loan participants
- Submit referrals right into your CRM
You can learn much more about your new borrower & lead portal by clicking here.
Mortgage Circles:
Once your borrower or partner has had their portal automatically created for them by your CRM, they’ll need somewhere to go to login to it. This is where Mortgage Circles comes in. Just direct your borrowers or partners to the Mortgage Circles website or fully fleshed out mobile app. These portals will be white labeled to your business, they’ll feature your name, face, contact info and company logo. So when a borrower or partner goes to download the app, they’ll think it’s something proprietary to your company that you created to make their experience easier. It’s a great selling point for anyone to work with you instead of your competition. You’ll even be able to set up your CRM so that all login, links and app download info can be sent to your borrowers & partners automatically once they’re in your CRM. Thus removing a massive chunk of work with potentially hundreds of people from your plate in a snap.
You can check out Mortgage Circles online by clicking here, on the iPhone App Store by clicking here or the Google Play Store by clicking here.
Key Takeaways
- Improve Process Efficiency
Digital portals reduce turnaround time for loan approvals.
- Enhance Client Communication
Centralized platforms ensure clear and consistent updates for borrowers.
- Streamline Document Collection
Simplify the exchange of required materials for a smoother experience.
Commonly Asked Questions
- What advantage do digital loan portals offer clients?
They simplify the application process, providing a seamless and user-friendly experience.
- How do these portals improve loan officer efficiency?
By automating routine tasks, they free up time for client-focused activities.
- Why are digital loan portals critical in today’s market?
They meet modern client expectations for convenience and speed, improving overall satisfaction.
- What features should a good digital loan portal include?
Easy-to-navigate interfaces, real-time updates, and secure document management are essential features.
Try Out Digital Loan Portals & Mortgage Circles For Yourself
