BNTouch is the CRM that fills LendingPad’s gap
LendingPad is the LOS. BNTouch is the CRM. Marketing automation, borrower nurture, TCPA-compliant texting, and 180+ mortgage campaigns connect to your LendingPad loan pipeline.
How the integration works
Connect via API
BNTouch connects to LendingPad through API integration. Credentials exchanged via secure channel. One-time setup.
Map loan lifecycle events
LendingPad loan events map into BNTouch triggers: app received, processing stages, close, funded. Each event can fire a BNTouch workflow.
CRM and LOS work together
LendingPad handles loan origination. BNTouch handles borrower relationships, marketing, and compliance. Data flows between them.
What syncs between BNTouch and LendingPad
- Borrower contacts: BNTouch → LendingPad when loan application starts
- Application data: BNTouch digital 1003 feeds LendingPad loan file
- Loan stage events: LendingPad → BNTouch for processing, underwriting, clear-to-close, funded
- Document upload notifications: LendingPad → BNTouch when borrower documents are uploaded
- Close and fund triggers: LendingPad → BNTouch to activate post-close nurture sequences
- Pipeline status: LendingPad loan pipeline visible in BNTouch manager dashboards
What you get
Marketing your LOS doesn’t do
LendingPad is an LOS, not a CRM. BNTouch fills the marketing, nurture, and relationship-management gap with 400+ pre-built mortgage campaigns.
TCPA-compliant texting
BNTouch’s TCPA framework handles texting for LendingPad borrowers: consent capture, opt-out automation, audit trail.
Real-time loan visibility in CRM
Your team sees loan stage and milestone events in BNTouch without logging into LendingPad.
Automated post-close nurture
Funded loans in LendingPad trigger BNTouch’s 5-year post-close drip automatically.
Setup process
- API setup: LendingPad API credentials exchanged with BNTouch via encrypted channel. No credentials shared over email.
- Event mapping: LendingPad loan lifecycle events mapped to BNTouch triggers. Default mapping covers standard milestones.
- Test in staging: Integration validated in LendingPad staging environment. Data flow and field mapping reviewed before production.
- Production activation: Flip integration to production. Monitor closely for 24-48 hours.
- Ongoing maintenance: BNTouch monitors LendingPad API and updates the integration as needed.
Frequently Asked Questions
Is LendingPad a competitor of BNTouch?
No. LendingPad is a loan origination system (LOS); BNTouch is a mortgage CRM. They solve different problems and are designed to work together.
How is BNTouch + LendingPad different from just using LendingPad?
LendingPad handles loan origination and processing. BNTouch adds marketing automation, borrower nurture, TCPA-compliant texting, mortgage website builder, and 400+ pre-built mortgage campaigns.
How long does setup take?
Typical setup 2-4 hours for standard event mapping. Custom workflows extend to 4-8 hours. White Glove Service handles end-to-end.
Can we migrate from another LOS to LendingPad while keeping BNTouch?
Yes. BNTouch is LOS-agnostic and supports Encompass, Calyx, BytePro, and LendingPad. LOS transition doesn’t require CRM change.
See BNTouch + LendingPad in action
Book a 30-minute demo. We’ll show the API integration, event mapping, and automated workflows between LendingPad and BNTouch.
Request Your BNTouch Demo